We like to plan our supply chain well in order to serve you better. All changes in delivery schedule to be informed before 1pm, a day before the delivery for subscriptions. Changes can be made through the Website. For cancelling one time Orders, please contact us.
Milk, Paneer and Dahi once dispatched cannot be cancelled or returned. In such case, we will not be able to refund any order, which has been already dispatched.
We may cancel an order if the product is not available for any reason. We will notify you if this is the case and return any payment that you have made.
If the cancellation was made in time, we will charge a 10% cancellation fee, which does not include the initial delivery charge (where applicable) which you paid for the delivery of goods, as applicable.
Refund will be processed within 5-10 working days from the date of cancellation of order:
In the unlikely event that we deliver a wrong item, you have the right to reject the delivery of the wrong item and you shall be fully refunded for the missing item.
In case of puffed packs or damaged packs, please return them through our delivery person either the same day or next day. This will help us understand the problem better and fix them. Your feedback is valuable. You could also call us between 9am-6pm
| Pay Mode | Refund Mode |
|---|---|
| Net Banking | Bank account online transfer |
| Debit Card | Bank account online transfer |
| UPI | UPI |
| GPay | GPay |
| PayTM | PayTM |
If your refund doesn’t appear in Your Account, and the processing time for your payment method has passed, contact customer care for further assistance.